Last updated: 15 July 2026
1. About These Terms
These Terms and Conditions govern access to and use of abangcold.com and its related digital features.
The website is operated by Abang Sejuk Enterprise, trading as Abang Cold, registered in Malaysia under business registration number 202103011459.
By accessing or using the website, you agree to comply with these Terms. If you do not agree, please discontinue use of the website.
2. Website Purpose
The website provides general information about Abang Cold’s services, which may include:
- Cold-room warehousing
- Refrigerated transportation
- Distribution
- E-commerce fulfilment
- Cross-border logistics
- Freight coordination
- Integrated logistics and 4PL support
- Related informational content
Availability, scope and suitability depend on operational review.
Website content is not a guarantee that a particular service, facility, vehicle, route, capacity, date or operational arrangement is available.
3. Enquiries and RFQ Assistant
The website may provide a conversational assistant that helps visitors organise and submit service requirements.
Information produced by the assistant:
- Is intended to help Abang Cold understand the enquiry
- Is not a quotation
- Is not an offer
- Is not a booking confirmation
- Is not a service guarantee
- Is not a contract
- Is subject to review by an authorised Abang Cold representative
An enquiry reference confirms only that information has been received. It does not confirm acceptance of the work.
4. Quotations and Service Agreements
No public website content constitutes a binding price or quotation.
A commercial proposal becomes effective only according to its stated validity, acceptance and approval requirements.
Actual services may be governed by separate documents, including quotations, service agreements, master service agreements, purchase orders, standard operating procedures, booking confirmations, credit terms and service-specific conditions.
Where those documents conflict with these Website Terms, the specific written service document will govern the relevant service.
5. Information You Submit
You agree that information submitted through the website will be accurate to the best of your knowledge, relevant to a genuine enquiry, lawfully provided, free from malicious code and free from content that infringes another person’s rights.
You must not impersonate another person or organisation. You remain responsible for ensuring that you are authorised to provide any company, customer, cargo, location, employee or other third-party information.
6. Uploaded Files
Where file upload is available, you must not upload:
- Malware
- Executable or harmful code
- Unlawful material
- Material that you are not authorised to disclose
- Unnecessary identity documents
- Unrelated sensitive personal data
- Content that infringes intellectual-property rights
Abang Cold may quarantine, reject or delete files for operational, legal or security reasons.
Acceptance of an upload does not mean that the file has been verified, approved or accepted as part of a service agreement.
7. Permitted Use
You may use the website for legitimate business and informational purposes.
You must not:
- Attempt unauthorised access
- Interfere with website operation
- Circumvent security controls
- Scrape or harvest personal information
- Probe or test vulnerabilities without written permission
- Submit fraudulent enquiries
- Send spam or automated requests
- Introduce malware
- Copy substantial website content for commercial reuse
- Misrepresent your relationship with Abang Cold
We may restrict access where misuse is detected.
8. Website Content
We take reasonable care when preparing website content, but logistics information can depend on changing operational, regulatory, customs, facility, route and third-party conditions.
Website content may be updated, corrected or removed without notice.
You should obtain a written operational confirmation before relying on information for a shipment, storage decision, deadline or commercial commitment.
9. Abang Cold Insights
Articles in Abang Cold Insights provide general operational information.
They are not legal advice, customs advice, tax advice, Halal certification advice, food-safety advice, medical advice, a substitute for professional assessment, or a guarantee of Abang Cold service availability.
Article publication dates and review dates should be considered when assessing relevance.
10. Third-Party Services and Links
The website may link to or interact with third-party services such as WhatsApp, analytics providers, advertising platforms, maps, social-media platforms and external references.
Abang Cold does not control independently operated third-party platforms and is not responsible for their availability, content, security or privacy practices. Use of those services may be subject to separate third-party terms.
11. Intellectual Property
Unless otherwise stated, the website’s branding, logo, copy, layout, graphics, photographs, articles, operational diagrams, software and downloadable materials are owned by, licensed to or used with permission by Abang Cold.
You may view and print reasonable portions for internal, non-commercial reference. You may not reproduce, modify, distribute, sell, republish or commercially exploit website material without prior written permission.
Third-party trademarks remain the property of their respective owners. References to marketplaces, technology providers or delivery platforms do not imply an official partnership unless expressly stated.
12. Halal Policy
Abang Cold’s Halal Policy is published separately.
The policy must be read according to its actual wording.
Nothing elsewhere on the website should be interpreted as an additional certification claim or guarantee beyond verified documentation.
13. Privacy
Personal data submitted through the website is handled according to the Abang Cold Privacy Policy.
Please review the Privacy Policy before providing personal data or uploading documents.
14. Website Availability and Security
We aim to maintain a reliable and secure website, but we do not guarantee uninterrupted or error-free availability.
Access may be restricted because of maintenance, security response, hosting failure, network disruption, third-party service failure or events beyond reasonable control.
You are responsible for using appropriate device, browser and security protections.
15. Disclaimer
To the extent permitted by law, the website and its general informational content are provided on an “as available” basis.
Abang Cold does not make an implied promise that every service described will be immediately available, every route or facility will be suitable, website content will always be complete or current, an enquiry will result in a quotation, a quotation will result in service acceptance, or a third-party platform will remain available.
Nothing in these Terms excludes obligations that cannot lawfully be excluded.
16. Limitation of Liability
To the extent permitted by applicable law, Abang Cold will not be liable for indirect, incidental, consequential or purely economic loss arising only from reliance on general website information, temporary website unavailability, unauthorised use of the website, independent third-party websites, or failure to complete an enquiry caused by circumstances outside our reasonable control.
This limitation does not govern liability under an accepted quotation or separate service agreement. Liability relating to an actual logistics service will be governed by the applicable written service documents and law.
Nothing in these Terms limits liability that cannot legally be limited.
17. Changes to the Website or Terms
We may update the website and these Terms when services, features, technology or legal requirements change.
The current version will be published on this page with its revision date.
Continued use after publication of a revised version means that the revised Website Terms apply to subsequent use.
18. Governing Law
These Website Terms are governed by the laws of Malaysia.
Any dispute concerning use of the website will be subject to the jurisdiction of the courts of Malaysia, unless applicable law requires otherwise.
These Website Terms do not replace the dispute-resolution clause in a separately executed service agreement.
19. Contact
Abang Sejuk Enterprise @ Abang Cold
BRN: 202103011459
Level 17, The Bousteador
10, Jalan PJU 7/6
Mutiara Damansara
47800 Petaling Jaya
Selangor, Malaysia
Email: enquiry@abangcold.com